Effective Date: 2-13-2025

Five Borough Rooter (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our plumbing services in the tri-state area of New York.

1. Information We Collect

We collect different types of information depending on how you interact with our website and services:

a. Personal Information

We may collect personal information you provide, such as:

  • Name

  • Email address

  • Phone number

  • Home or business address

  • Payment information (if applicable)

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Operating system

  • Referring website

  • Pages viewed and interaction with our website

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can modify your browser settings to decline cookies, but this may impact website functionality.

2. How We Use Your Information

We use the collected information for purposes including, but not limited to:

  • Providing and improving our plumbing services

  • Responding to customer inquiries

  • Processing payments

  • Sending appointment reminders and service updates

  • Marketing and promotional communication (with opt-out options)

  • Website analytics and improvements

3. How We Share Your Information

We do not sell your personal information. However, we may share information with:

  • Service providers (such as payment processors and IT support)

  • Legal authorities (when required by law or to protect our rights)

  • Marketing and advertising partners (for targeted promotions with your consent)

4. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have rights under applicable laws, including:

  • Accessing or updating your personal information

  • Requesting deletion of your data

  • Opting out of marketing communications

To exercise these rights, contact us at [Insert Contact Email].

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

For questions about this Privacy Policy or to request changes to your personal data, contact us at:

Five Borough Rooter
[Insert Address]
[Insert Email]
[Insert Phone Number]